Returns & Exchanges
At Emilia Wickstead, we aim for perfection in every silhouette; however, if your purchase is not quite right, you may return your items within 14 days of receipt for a full refund or exchange. Please ensure all garments are returned in their original condition, unworn and with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original designer packaging and securely seal the box to ensure the garments are protected during transit.
Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any previous delivery labels are covered.
Ship and Track
Drop off your package at the nearest authorized collection point and retain your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing